AI Powered · India-first CRM

Lead CRM + Call Recording + WhatsApp Automation + AI

From lead capture to invoice — Smart CRM Solution unifies 15+ sources, call recording with AI audit, WhatsApp automation, auto-dial, attendance, payroll and GST into one mobile + web app.

AI Powered · India-first CRM

Lead CRM + Call Recording + WhatsApp Automation + AI

From lead capture to invoice — Smart CRM Solution unifies 15+ sources, call recording with AI audit, WhatsApp automation, auto-dial, attendance, payroll and GST into one mobile + web app.

15+
Lead Sources
~95%
AI Accuracy
<10m
TAT Alerts
All-in-1
Sales+HR+GST
crm · auto lead capture · LIVELIVE
f
Meta Ads
G
Google Ads
IM
IndiaMART
JD
JustDial
AK
Anjali
Meta · 2s
RV
Rohit
Google · 9s
PJ
Pranav
IM · 14s
SD
Sneha
JD · 22s
✅ WA✅ Email📞 Dial
1 · Auto Lead Capture

Every lead, from every channel, in one inbox

f
Meta Ads32 leads today
G
Google Ads18 leads today
IM
IndiaMART11 leads today
JD
JustDial7 leads today
W
Website API9 leads today
META Anjali
GADS Rohit
IM Pranav
JD Sneha
WEB Mehul
S
Smart CRM · Live InboxLIVE
AK
Anjali Kapoor
🏷 Meta · 2s
NEW
PJ
Pranav Jain
🏷 IndiaMART · 9s
NEW
RV
Rohit Verma
🏷 Google · 14s
NEW
SD
Sneha Desai
🏷 JustDial · 22s
NEW
✅ Welcome WA sent✅ Email sent📞 Auto-dial queued
15+ Lead Source Integrations
f
Meta Ads
FB & IG
G
Google Ads
Lead Form
IM
IndiaMART
JD
JustDial
Ti
TradeIndia
E
ExportersIndia
Sk
Sulekha
99
99acres
MB
MagicBricks
H
Housing.com
NB
NoBroker
W
WordPress
GF
Google Forms
GS
Google Sheets
@
Gmail
Pb
Pabbly
W
Website API
Smart Routing

Auto-assign by source, geography or round-robin

📥 Source
f
Meta Ads32 today
G
Google Ads18 today
IM
IndiaMART11 today
JD
JustDial7 today
⚙️ Routing Rule
if source = Meta → Priya
if source = Google Ads → Rohan
if source = IndiaMART → Amit
if source = JustDial → Neha
META · Anjali → Priya
GADS · Rohit → Rohan
IM · Pranav → Amit
JD · Sneha → Neha
👤 Caller
PS
Priya Sharma32 · On Call
RM
Rohan Mehta18 · Idle
AK
Amit Kumar11 · On Call
NV
Neha Verma7 · Idle
WhatsApp AI Bot

An AI Bot that qualifies leads while you sleep

Qualifies. Books. Hands off.

  • Auto-qualifies budget, requirement, user count
  • Books appointment on calendar
  • English + Hindi + Hinglish
  • Pings human caller when intent is high
Cold Calling Engine

Auto-dial. Track. Audit every call.

📞

Auto-Dial 60 sec

Tap-to-call push the moment lead lands.

📲

Smart Caller-ID

Old client name, stage, last remark on lock-screen.

Fresh Caller Auto-add

Unknown number → auto-create NEW lead on ring.

📋

Full Phone Log

Incoming · Outgoing · Missed in CRM.

⚠️

TAT Violation Alerts

No call in 10 min? Rep pinged. Admin escalation.

🔁

Missed Call Insight

Auto-add lead + auto-WA callback + smart retry.

Auto-Dial Engine

Auto-dial every new lead — in 60 seconds

09:24📶 69%
Auto-dial · 2 queued
📞
Tap to call · Anjali
Meta · 9s ago
📞
Tap to call · Sandeep
Google Ad · 12s
Welcome WA + Email sent
Auto · 7s ago

One tap. Lead context loaded.

  • "Tap to call" Android push for every queued lead
  • Caller-ID overlay shows source & notes
  • Auto-skip if no answer · auto-retry
  • Round-robin distribution
SLA & Compliance

TAT Violation Alerts at 10 minutes

Rule violations & admin escalation

  • "No call in 10 min" alert to rep
  • TAT escalation to admin
  • Stage-stuck alerts (Negotiation 3+ days)
  • Daily violation digest emailed to leadership
09:32📶 68%
⚠️ Lead CRM Violations
🚨
TAT VIOLATION (admin)
Negotiation 3d 4h
⚠️
Missed follow-up
Anjali overdue 18 min
⚠️
No call in 10 min
Harsh · 0 dials
Real-time Visibility

Live Caller Tracking & Team Monitoring

crm.smartcrmsolution.com / live
Live Team Status
🎧 On Call · 1💤 Idle · 1● Offline · 2
G
Gopal (admin)
● On Call · 25m
H
Harsh (sales)
💤 Idle · 9h 13m
N
Neetu (sales)
● Offline · 15h
T
test (sales)
● Offline · 107h
Call Recording

Every call recorded & audited by AI — with rating & transcription

Devendra Pandey · Negotiation · 5m 34s
02:1405:34
⭐ 4/5 AI Rating😀 Positive🏷 Negotiation📝 Auto-transcribed
AI Quality Control

AI listens, rates & suggests next-best-action

🎧AI listening · 02:14 / 05:34ANALYSING
Detected: Negotiation · price comparison
🎧
23
Analysed
😀
9 (39%)
Positive
😟
3 (13%)
Negative
🧠
~95%
Accuracy
Devendra Pandey😟 2/5 ★
Brush-off · no real interest.
🎯 AI: Lost · follow up 60d
Vikram Joshi😀 4/5 ★
Strong intent · requested team demo.
🎯 AI: Demo Scheduled
Caller Dashboard

Every call. Counted. Categorised. Compared.

📞 TOTAL
397
208 unique
📥 INCOMING
6
5 unique
📤 OUTGOING
360
206 unique
❌ MISSED
31
18 unique
🎧 TALK
6h 21m
recorded
⏱ AVG
1m 19s
non-zero
👥 ACTIVE
3
callers
💤 IDLE
17h 38m
work − talk
HR & Team

Attendance, leaves, tasks, salary — all in one place

My attendance
Team report
📍 Location trail
🕐 Check in
🕐 Check out
7
Present
6.6h
Avg Hours
24
Absent
2
Leave Bal
DateInOutLocation
2026-05-2906:16 PM📍 Vivek Vihar
2026-05-1812:30 PM📍 Vivek Vihar
2026-05-1404:04 PM06:01 PM📍 Vivek Vihar
✅ GPS-stamped · device fingerprinted

GPS Attendance + Team Matrix

  • Mobile GPS check-in + device fingerprint
  • Team matrix: days present, hours, absent
  • Detailed log + location trail
  • Auto-link → salary calculation
🏝️

Leave Management

Apply, approve, balance-track. Auto-deduct.

📋

Task Assignment

Deadlines, priorities, reminders.

📝

Daily Submission

EOD report auto-collated to manager.

💰

Salary Generation

Auto-calc + PDF slip in one click.

AI Copilot — Ask CRM

Don't read dashboards. Just ask.

Ask CRMPowered by Gemini7 / 50 today
Hi Gopal! Ask me anything:
• How many new leads today?
• Top performer?
Top performer this week?
📊 Harsh leads with 184 calls · 4h 12m. Demos: 23.
⭐ Highlights⏰ Follow-ups🔥 Hot leads
Type your question…✨ Send

Plain-English answers, CRM-deep insight

  • "How many new leads today?"
  • "Which leads are out of TAT?"
  • "Employee-wise performance"
  • "Top performer this week?"
  • 50 Q/day · Hindi-English
Pipeline Builder

Smart Pipeline Funnel to Forecast Your Business Growth

A visual funnel that shows where deals leak and helps forecast future revenue.

Smart Pipeline Funnel Dashboard
Smart Caller-ID View
Smart Caller-ID New

Instantly View Customer History During Incoming Calls

The moment your phone rings, Smart CRM shows the caller's full lead history, stage and last remark — no searching needed.

Caller name, stage & last remark visible on ring
Full history — calls, notes, WhatsApp — in one popup
Inbound call auto-creates a new lead if number is unknown
One-tap "Open in CRM" to update stage mid-call
Lead Management

One Smart Lead Page for Complete Lead Management

Manage every lead from a single screen. View customer details, communication history, follow-up status, source information, notes and assigned executive without switching between multiple pages.

✓ Complete lead profile in one place
✓ Call, WhatsApp, Notes & Follow-up actions
✓ Track lead source and ownership
✓ Faster lead response and conversions
Complete Lead Management
Follow-Up Engine

Smart Follow-Up Reminders — Never Miss a Lead

Automatically receive follow-up reminders on mobile and desktop. Stay on top of every customer conversation with timely alerts, overdue reminders, and daily follow-up notifications.

✓ Mobile follow-up notifications
✓ Overdue lead alerts
✓ Daily reminder dashboard
✓ Never miss a sales opportunity
Follow-Up Notifications
5 · Daily Reports

Smart Daily Calling Reports with Talk Time & Idle Time Tracking

Monitor team productivity with detailed calling reports. Track incoming, outgoing, missed calls, talk time, idle time, active users, and performance trends from one centralized dashboard.

✓ Real-time call activity dashboard
✓ Talk time and idle time tracking
✓ Incoming, outgoing and missed call reports
✓ Measure team productivity instantly
Daily Calling Reports
WhatsApp Analytics

Smart WhatsApp Analytics to Track What's Working

Measure WhatsApp campaign performance with detailed delivery, read, response and engagement analytics. Understand which messages drive customer actions and optimize campaigns using real-time insights.

✓ Track delivered and read messages
✓ Monitor failed WhatsApp campaigns
✓ Analyze customer engagement rates
✓ Improve campaign performance with insights
Smart WhatsApp Analytics
Accounts & GST

GST invoicing, GSTR-1 & quotes — inside the CRM

Smart CRM Solution

GSTIN 07AABCS1234C1Z5

TAX INVOICE

INV/2026/0142
SmartCRM Pro · 5 users1 × 60,000₹60,000
WhatsApp AI Bot1 × 12,000₹12,000
Setup & Training1 × 5,000₹5,000
CGST + SGST₹13,860
Total₹90,860
HSN 998313 · Filed in GSTR-1

Quotation → Invoice → GSTR-1, in 3 clicks

  • Quotation with line items & discounts
  • GST invoice (CGST/SGST/IGST) auto-HSN
  • GSTR-1 export — JSON for the portal
  • Payment capture: cash, UPI, bank
  • Customer ledger & ageing report

Ready to run your whole sales operation on one screen?

📞 Call us at +91 93151 19643